Privacy policy

What information is collected?

SupremeVPN respects your privacy, therefore we are committed to not process any data related to the online activity of our users. We do not collect IP addresses, browsing history, session information, used bandwidth, connection time stamps, network traffic and other similar data.

Personal Information
To fully use SupremeVPN Services, you will need to create a user account. We collect the following information provided upon signup:
  • User’s e-mail address and encrypted password. We need your email address to create and manage your account, to provide customer service, whether it’s responding to a request or following up on an order, and to market products and Services that may be of interest to you.
  • Basic billing information and order history. We collect only the basic billing information (e. g. payment amount, currency, date of the payment) and order history to process your orders and to comply with applicable legal requirements. We also support anonymous payment methods (you can purchase the Services with cryptocurrency). If you make payments using our third-party payment service providers, all payment data you provide will rest with them. To understand what personal information the payment service providers collect and store, please refer to the respective provider’s terms and privacy policy.
  • The information we collect on our Website may include anonymous “traffic data” provided by the host or similar provider of such information (e. g. Google Analytics) that does not personally identify you but may be helpful for marketing purposes or for improving the Services we offer. Analytics is the process of collecting, analyzing, and reporting aggregate data. This information may include which pages visitors visit and how long visitors may stay on a particular page. It may also provide information about what browser, network, or device is used to visit our Website.

    In addition, when you visit our Website, we may also retain your IP address, a unique identifier for your computer or other access device. This helps us diagnose problems with our server, to administer our Website, or to display the content according to your preferences.

    Cookies

    A cookie is a small string of information that transfers to your computer for identification purposes. Cookies can be used to follow your activity on the Website and that information helpo s websites to understand your preferences and improve your website experience. You can turn off all cookies in the event you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. There are alssoftware products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the Website and you may lose access to some of its features.

    What information do we share with third parties?

    We do not have much information to share. Even so, we do not disclose your information to others, unless we are ordered by a court of competent jurisdiction to do so. We do not sell or trade your data with anyone.

    How do we secure your information?

    We have implemented various security measures, including SSL/TLS encryption for data transfers, hashed passwords, firewalls, and regular audits. We take all steps reasonably necessary to ensure that your data is treated securely. While we implement security measures on our Website and through our Services, you should be aware that 100% security is not always possible. Whenever you give out your information online there is a risk that a third party may intercept and use that information. While we strive to protect your information and privacy, we cannot guarantee the security of any information you disclose online. By using the Services, you expressly acknowledge and agree that we cannot guarantee the security of any data provided to or received by us through the Services and that any general information, other data or information received from you through the Website or our Services is provided at your own responsibility.

    What age do I have to be to use the Services?

    SupremeVPN is not intended for users under the age of 18. Such users are expressly prohibited from submitting any of their information to us, and from using portions of the Website for which registration is required. If any information is submitted by such users, it will not be collected or retained.

    European Economic Area (EEA) policy

    If you are based in the EEA, you can access your personal information or receive a copy of it by contacting us.

  • If you are based in the EEA, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information where it is technically possible.
  • Similarly, if you are based in the EEA, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint regarding our collection and use of your personal information.